exe file and deploy it in silent mode: Windows For this option, users need administrator rights to their computer.

Let each user install Drive for desktop on their own machine.

Install Drive for desktop on each user's computer using one of these options: This lets users see when someone is editing shared Microsoft Office files, and can help prevent editing conflicts. (Optional) At the same Admin console page, check Allow users to enable real-time presence in Microsoft Office from Google Drive for desktop.

This restricts access to Drive for desktop to only devices owned and managed by your organization.

(Optional) At the same Admin console page where you turned on sync, check Only allow Google Drive for desktop on authorized devices.

Make sure to allow Drive for desktop and specify whether users can see Drive for desktop download links.

If you haven’t already done so, turn on sync for your organization.

Also make sure to use a supported browser. Try your USB devices again to confirm the problem is resolved.For the best user experience, we recommend that you upgrade to the latest OS version available for your machine. You will be prompted to confirm your changes as below:Ĭlick 'Yes' and your settings will be saved and the PC will re-boot. Press the F10 key to save and exit the BIOS. Your menu screen should now look like this: Next, change the Legacy USB Support setting to 'Auto' Then select USB Configuration and change the XHCI Hand-off to Disabled. Use the mouse to navigate to the top of the screen and select the 'Advanced' mode where you screen should change to look like this: Please re-boot the PC and repeatedly press the 'Delete' key on first power up until you arrive at the main BIOS menu which will likely look like this: The solution is to alter the USB setting in the BIOS. The issue is known to affect the following motherboard models: Communication seems to fail between the device and the PC and device manager will show an unknown device listed. There is a know issue with some MSI motherboards and some older USB devices such as card readers whereby the device cannot be connected and the driver properly installed. Some USB devices can cause the PC to fail to recognise the USB device.

Msi center this system is not supported